Privacy Policy

Privacy Policy

At Popi, we respect your privacy and are committed to protecting the personal information you provide when using our platform. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

What Information Do We Collect?

We may collect information from you when you:

  • Create an account on Popi

  • Create or purchase a service

  • Contact us or submit a support request

  • Participate in a campaign or collaboration

  • Make or receive a payment through the platform

  • Submit information through forms on our website

  • Communicate with other users through Popi

  • Interact with our website or services

Depending on how you use Popi, we may collect information such as your name, email address, phone number, account information, profile information, business information, payment-related information, and other information you voluntarily provide.

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and information about how you interact with our website.

You may browse certain parts of Popi without creating an account. However, some features require registration.

How Do We Protect Your Information?

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Payment information may be processed through trusted third-party payment providers. Popi does not intend to store complete payment card details on its own servers when such information is processed directly by an authorized payment provider.

However, no online service or electronic transmission can be guaranteed to be completely secure.

How Do We Use Your Information?

We may use the information we collect to:

  • Create and manage your Popi account

  • Facilitate transactions between brands and creators

  • Process payments and payouts

  • Provide customer support

  • Manage campaigns, services, and orders

  • Improve the functionality and security of our platform

  • Communicate with you about your account, orders, or campaigns

  • Prevent fraud, abuse, and unauthorized activity

  • Comply with applicable legal and regulatory requirements

  • Analyze and improve our services and user experience

Do We Share Your Information With Third Parties?

We do not sell or rent your personal information to third parties for their own direct marketing purposes.

We may share information with trusted service providers that help us operate Popi, such as payment processors, hosting providers, analytics providers, security services, communication providers, and other technology partners.

These providers may access information only as necessary to perform services on our behalf and are expected to handle information in accordance with applicable privacy and security requirements.

We may also disclose information when required or permitted by applicable law, to comply with legal processes, protect the rights and safety of Popi or its users, prevent fraud, or enforce our policies.

Information Shared Between Brands and Creators

Popi is a marketplace designed to connect brands and creators.

Depending on the feature being used, certain profile, service, campaign, or transaction-related information may be visible to other users of the platform. This may include information such as your public profile name, profile image, services, portfolio, reviews, and other information you choose to make available through your Popi profile.

We recommend that users do not publish sensitive personal information that is not necessary for their professional activities.

Children's Privacy

Popi is intended for users who are legally able to enter into agreements and use marketplace services.

We do not knowingly collect personal information from children who are not legally permitted to use our services. If you believe that a child has provided personal information to Popi, please contact us so that we can review and take appropriate action.

How Long Do We Retain Your Information?

We retain personal information for as long as reasonably necessary to provide our services, maintain your account, complete transactions, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable laws and our internal policies.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where legally applicable

  • Object to or restrict certain processing activities

  • Request a copy of certain information

  • Withdraw consent where processing is based on consent

To exercise applicable privacy rights, please contact Popi through our official support channels.

What We Don't Do With Your Data

Popi does not sell, rent, or provide your personal information to other companies for the purpose of independently marketing their products or services to you.

We only use and share personal information as necessary to operate Popi, provide our services, facilitate brand-creator collaborations, improve the platform, protect our users, or comply with applicable legal obligations.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When changes are made, the updated version will be published on this page with the revised effective date where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how Popi handles personal information.

Contact Us

If you have questions about this Privacy Policy or how Popi handles your personal information, please contact us through the contact information provided on the Popi platform.

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